Know what’s expected. Set it up once. Let the evidence build itself.

What’s expected — The law requires a suitable and sufficient fire risk assessment, and since 1 October 2023 it must be recorded in full — findings, arrangements, who helped make it, and your contact details — whatever the size of your business. Article 9 of the Fire Safety Order says review it "regularly so as to keep it up to date", and particularly if there is reason to suspect it is no longer valid or something has significantly changed; it fixes no interval, though an annual review is common practice. Sources: legislation.gov.uk, Fire Safety Order 2005, article 9 · gov.uk, fire safety responsibilities under s.156.

Set it up in Angel Hub

1. Open Safety → New document and file the fire risk assessment with its review cycle and the responsible person's sign-off.
2. Open Compliance → Add record with the review due date, so the countdown is always visible.
3. Turn every action the assessment raises into a task — owner and deadline on each.

From now on the assessment, its sign-off and its next review date live in one place, the review counts down in Compliance, and the actions can't quietly evaporate.

What to put in it

The assessment document's sections:

• Who made it, and who helped
• Findings: the fire hazards, and the people at risk
• The arrangements in place — alarm, emergency lighting, extinguishers, fire doors, training (each has its own guide and its own running routine)
• Actions arising, each with an owner and a date
• Review date, and what would trigger an earlier review

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What’s expected — Fire law says your alarm system must be kept in working order: article 17 of the Fire Safety Order requires a suitable system of maintenance, and it fixes no test frequency. The British Standard (BS 5839-1) recommends testing one manual call point every week — a different one each time, so every call point gets tested in rotation — and keeping a log; it also recommends a competent-person service at least every six months. Sources: legislation.gov.uk, Fire Safety Order 2005, article 17 · BSI, BS 5839-1.

Set it up in Angel Hub

1. Open Checklists → New checklist template.
2. Name it Weekly fire alarm test. New templates are already set to repeat weekly, so there's nothing to configure.
3. Add the items below, assign it to your maintenance team, and save.
4. Open Compliance → Add record for the alarm service: your engineer's last visit, the certificate attached, and the next service due six months on. Link your alarm contractor from Contractors.

That's it — the checklist now appears every week by itself, each completed test is logged with who did it and when, a missed week shows up immediately, and the service renewal counts down in Compliance.

What to put in it

• Pick this week's call point (rotate — note its location)
• Warn reception and staff before testing
• Activate the call point
• Check the panel shows the alert and the sounders operate
• Reset the panel
• Record which call point was tested and the result
• Any fault → raise it as a call-out straight away (two taps from the checklist)

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What’s expected — Fire law says emergency lighting must be provided and kept working — article 14 of the Fire Safety Order requires escape routes and exits needing illumination to have "emergency lighting of adequate intensity" if the normal lighting fails; it fixes no test frequency. The British Standard (BS 5266-1) recommends a short monthly "flick" test of every emergency light and exit sign, plus a full rated-duration test once a year (typically three hours), both logged — and a daily glance at the indicator panel if you have a central battery system. Sources: legislation.gov.uk, Fire Safety Order 2005, article 14 · BSI, BS 5266-1.

Set it up in Angel Hub

1. Open Checklists → New checklist template.
2. Name it Monthly emergency lighting test and change the frequency to monthly.
3. Add the items below and assign it to maintenance.
4. Open Compliance → Add record for the annual full-duration test: last test date, certificate attached, next one due in a year.
5. If you have a central battery system, add "glance at the battery indicator panel" to your existing daily opening checklist.

From now on the flick test appears on the first of every month by itself, every fitting checked is logged, and the annual test counts down in Compliance.

What to put in it

• Work through every area against your fitting list (keep the list in the checklist notes)
• Flick-test each emergency light — does it come on?
• Check every exit sign illuminates and is clean and undamaged
• Note any fitting that stayed dark or looked dim
• Any failure → raise a task or call-out on the spot (two taps from the checklist)
• Record areas covered and results

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What’s expected — Fire law says fire-fighting equipment must be provided and maintained: article 13 of the Fire Safety Order requires premises to be equipped with appropriate fire-fighting equipment, "easily accessible, simple to use and indicated by signs", and article 17 requires it to be maintained. Neither fixes a service interval. The British Standard (BS 5306-3) recommends a monthly visual check by your own team, an annual basic service by a competent person, an extended service at year five (then five-yearly) for water, foam and powder types, and a ten-year overhaul for CO₂. Sources: legislation.gov.uk, Fire Safety Order 2005, article 13 · BAFE, extinguisher servicing.

Set it up in Angel Hub

1. Open Assets → Add asset for each extinguisher: its location, type, and its annual service schedule. (Prefer one date for the whole site? A single Compliance record for the annual service works too.)
2. Open Checklists → New checklist template, name it Monthly extinguisher walk-round, and change the frequency to monthly.
3. Add the items below and assign it to the duty manager or maintenance.

From now on the walk-round appears every month by itself, each extinguisher's service history builds up on its own asset, and an overdue service is visible before your engineer's reminder letter arrives.

What to put in it

For each extinguisher on the walk:

• In its proper place and unobstructed
• Pin and tamper seal intact
• Pressure gauge reading in the green
• No corrosion, dents or damage
• Signage present and visible
• Anything missing, discharged or damaged → task or call-out in two taps
• Confirm the count matches your register

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What’s expected — Fire law says fire doors must be maintained: article 17 of the Fire Safety Order requires a suitable system of maintenance, keeping them in an efficient state, in efficient working order and in good repair. It fixes no frequency for hotels. (The 2022 regulations with quarterly fire-door checks apply to buildings with two or more flats — not hotels.) Guidance for hotels: a daily check that escape-route doors close fully, a monthly check of self-closers and seals, and a six-monthly inspection by a competent person. Sources: legislation.gov.uk, Fire Safety Order 2005, article 17 · gov.uk, Fire Safety (England) Regulations 2022.

Set it up in Angel Hub

1. Add two items to your existing daily opening checklist: escape-route doors close fully, and nothing is wedged open.
2. Open Checklists → New checklist template, name it Monthly fire door check, set the frequency to monthly, and add the items below.
3. Open Compliance → Add record for the six-monthly competent-person inspection, report attached, next one counting down. Link the contractor from Contractors.

From now on the daily glance is part of opening, the monthly check appears by itself, and the inspection can't be forgotten.

What to put in it

The monthly check, door by door:

• Door closes fully from any angle, on its own
• Self-closer works and isn't leaking
• Seals intact all round
• No new gaps, damage or missing signage
• Hinges firm
• Any fault → task or call-out in two taps

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What’s expected — The law requires adequate fire training at induction, whenever someone's risks change, and repeated periodically where appropriate: article 21 of the Fire Safety Order fixes no interval. Official guidance for sleeping accommodation: refreshers at set intervals, and drills at least annually or as your fire risk assessment determines — varying the escape routes, with a debrief, all recorded. Sources: legislation.gov.uk, Fire Safety Order 2005, article 21 · gov.uk, fire safety risk assessment — sleeping accommodation.

Set it up in Angel Hub

1. In Training, create Fire safety training with New course and set its refresher period. Record every staff member's completion — the Training records view shows who's current, Due soon or Expired.
2. Open Checklists → New checklist template, name it Fire drill, set the frequency to annual (or whatever your FRA says), and add the items below.
3. Debrief actions go straight into tasks with owners.

From now on the drill schedules itself, every drill is recorded with who took part, and an untrained new starter is visible in Training the day they join.

What to put in it

The drill record:

• Date, time, and the scenario
• Which escape routes were used (vary them — note last time's)
• Evacuation time
• Who took part
• What went well, what didn't
• Debrief actions → tasks with owners
• Note for next drill's variation

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What’s expected — A new terrorism-protection law is expected to commence in spring 2027. If 200–799 people (staff included) could reasonably be present — most mid-size hotels — you'll need to notify the SIA of your responsible person and have public-protection procedures: evacuation, invacuation, lockdown and communication. No physical measures are mandated at this tier; 800+ adds documented measures. It's law, but not yet in force — final guidance is due autumn 2026. Source: gov.uk, understanding Martyn's Law.

Set it up in Angel Hub

1. Open Safety → New document for each of the four procedures: evacuation, invacuation (moving people inside), lockdown, and communication.
2. Sign each one off and set a review cycle, so they stay current as staff change.
3. When SIA notification opens, add it as a Compliance record so the one-off duty is on the clock.

From now on the four procedures exist, signed and reviewable — written calmly this year instead of scrambled at commencement.

What to put in it

Each procedure, one page, plain words:

• Evacuation: who decides, the routes, who sweeps, where everyone goes
• Invacuation: when it's safer to bring people in, and where
• Lockdown: how doors are secured, who does what
• Communication: how staff are alerted and guests are told, by whom

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What’s expected — Regulation 4 of the Control of Asbestos Regulations puts a duty to manage asbestos on every non-domestic building, whatever its age — you must assess whether asbestos is or is liable to be present, presume it does unless there is strong evidence otherwise, record the conclusions, keep an up-to-date register of where it is and its condition, and prepare and follow a written management plan. In practice it is a pre-2000 building you should expect to find it in, but the duty to look and to record what you found is not limited to those. The plan must be reviewed "at regular intervals" and without delay if it may no longer be valid; no interval is fixed, and HSE guidance says every 12 months or on change, with a refurbishment survey before any intrusive work. Sources: legislation.gov.uk, Control of Asbestos Regulations 2012, regulation 4 · HSE, duty to manage asbestos.

Set it up in Angel Hub

1. Open Safety → New document and file the management plan with the survey's register of locations and conditions, signed off.
2. Open Compliance → Add record for the survey and the annual plan review, so the review date counts down.
3. Make "check the asbestos register first" a standing step on any refurbishment or maintenance project.

From now on the plan has a visible review date, and no contractor starts drilling before the register has been looked at.

What to put in it

• The register: where asbestos is (or is presumed), and its condition
• Who manages it day to day
• How and when condition is re-checked
• How contractors are shown the register before any work
• Review date

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What’s expected — The law requires a thorough examination of any lift by a competent person: every 6 months for passenger lifts, every 12 for goods-only lifts (or per a written examination scheme), plus after substantial change — with reports kept. Routine maintenance is a separate legal duty with no fixed frequency. Sources: legislation.gov.uk, LOLER 1998, regulation 9 · HSE, INDG339.

Set it up in Angel Hub

1. Open Assets → Add asset for each lift, with its maintenance schedule and your lift company linked from Contractors.
2. Open Compliance → Add record per lift for the thorough examination: report attached, next one due in 6 (or 12) months.
3. Anything the report flags → call-out in two taps.

From now on each lift's examination counts down in Compliance, its service history builds on the asset, and a defect becomes a job the day the report lands.

What to put in it

Each examination record:

• Lift identity and location
• Examination date and the competent person / insurer
• The report file, attached
• Defects noted → call-outs
• Next examination due

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What’s expected — The law covers any system containing steam at any pressure — which includes commercial espresso machines and steam ovens, not just boilers. Regulation 8 is blunt about it: you "shall not operate the system or allow it to be operated" without a written scheme of examination drawn up or certified as suitable by a competent person. The scheme itself sets the nature and frequency of examination — the regulations fix no interval — and guidance puts it at typically 12–14 months for small catering steam kit. Sources: legislation.gov.uk, Pressure Systems Safety Regulations 2000, regulation 8 · HSE, INDG178.

Set it up in Angel Hub

1. Open Assets → Add asset for each steam appliance: espresso machine, steam oven, boiler.
2. Open Compliance → Add record for the written scheme and each examination, certificates attached, next exam counting down.
3. Link the competent person or contractor from Contractors.

From now on every steam appliance is on the register with its examination on the clock — including the one most hotels don't know is in scope.

What to put in it

• The appliance list: espresso machine, steam ovens, boilers
• The written scheme reference and who certified it
• Each examination: date, result, certificate file
• Next examination due

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What’s expected — If your air conditioning totals more than 12kW under one control, the law requires a TM44 inspection by an accredited assessor at least every five years (there's a £300 penalty). F-gas law adds refrigerant leak checks by certified personnel at intervals set by charge: 5t CO₂e or more annually, 50t+ six-monthly, 500t+ quarterly — automatic leak detection doubles the intervals — with records kept five years. The two rules come from different places and have separate sources below: the air-conditioning guidance says in terms that F-gas leak checking is outside its remit. Sources: gov.uk, air conditioning inspections · gov.uk, checking F gas equipment for leaks.

Set it up in Angel Hub

1. Open Assets → Add asset for the AC plant, noting each system's refrigerant charge — the charge decides your leak-check interval.
2. Open Compliance → Add record for the TM44 inspection, report attached, due again in five years.
3. Add a second record for the leak checks at your charge's interval, engineer's certification noted.

From now on both clocks run themselves — the five-year one nobody remembers, and the leak checks the F-gas inspector asks about.

What to put in it

• Each system: location, kW, refrigerant type and charge
• TM44: assessor, date, report file, due date
• Leak checks: interval by charge, engineer and certification, results, kept five years

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What’s expected — No statute names TR19 — the legal duty is controlling fire risk under your fire risk assessment. But most insurers make TR19-compliant grease cleaning a policy condition, and skipping it routinely voids kitchen-fire claims. The guidance frequencies go by cooking hours: heavy use (12–16h/day) quarterly, moderate (6–12h) six-monthly, light (2–6h) annually — with a post-clean verification report as your evidence. Sources: legislation.gov.uk, Fire Safety Order 2005, article 9 · BESA, kitchen extract cleaning.

Set it up in Angel Hub

1. Work out your usage band from daily cooking hours.
2. Open Compliance → Add record for the extract clean: verification report attached, next clean due at your band's interval.
3. Add your ventilation-hygiene contractor in Contractors, with their credentials and insurance on file.

From now on the clean books itself onto the clock at the right interval, and the verification report your insurer would ask for is one tap away.

What to put in it

• Usage band and daily cooking hours (how the interval was chosen)
• Date of each clean and the contractor
• The post-clean verification report, attached
• Next clean due

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What’s expected — The law requires all gas work to be done by Gas Safe-registered engineers (with catering competences for commercial kitchens). For the kitchen itself no interval is fixed in law — HSE guidance calls annual a reasonable minimum, and the "CP42" catering certificate is the industry record, not a statutory document. But for guest bedrooms and staff accommodation the law does require 12-monthly safety checks with records kept: HSE lists hotels and B&Bs among the accommodation caught by the landlord duties in regulation 36, because those cover premises occupied for residential purposes under a lease or a licence. Its wording is worth knowing — you must arrange the annual check on "any gas appliances serving guest accommodation even if it is sited away from the guest accommodation", so a boiler in a plant room counts. Sources: HSE, gas safety checks — who needs them · HSE, CAIS23.

Set it up in Angel Hub

1. Open Compliance → Add record for the annual kitchen gas check, certificate attached.
2. Add a second record for the 12-monthly accommodation gas safety checks — this is the legal one hotels most often miss.
3. Add your engineer in Contractors, with their Gas Safe registration and catering competences on file.

From now on both certificates count down separately, and the engineer's own credentials are checked in the same place.

What to put in it

• Kitchen check: appliances covered, engineer and Gas Safe number, date, certificate file, next due
• Accommodation check: rooms/appliances covered, same details — kept as its own record
• The engineer's registration and competences, in Contractors

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What’s expected — The law requires a legionella risk assessment of your water system by a competent person. There is no fixed "every two years" rule — that was removed from the official code back in 2013; official guidance says review it regularly, and immediately whenever you doubt it's still valid (system changes, monitoring failures, a case of disease). Your routine monitoring frequencies come from that assessment. Source: HSE, legionella risk assessment.

Set it up in Angel Hub

1. Open Safety → New document and file the legionella risk assessment with its review cycle and the responsible person's sign-off.
2. Open Compliance → Add record for each dated event the guidance recommends: the annual calorifier internal inspection, the annual cold-water tank inspection (with its summer temperature check), and your water-treatment contractor's visits, certificates attached.
3. Set up the three routine checks — each has its own guide: monthly temperatures, weekly flushing of unused outlets and the quarterly showerhead descale.
4. Add your water-treatment contractor in Contractors, with their certificates and renewal dates.

From now on one place holds the assessment, the renewals counting down, and the routine checks logging themselves — the whole register, no lever-arch file.

What to put in it

The Compliance record for each event:

• What it is (calorifier inspection, tank inspection, contractor visit)
• Date done and who did it
• The certificate or report file, attached
• Next due date

The Safety document holds the assessment itself: who assessed, what was found, the monitoring scheme it sets, and what would trigger an early review.

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What’s expected — Controlling legionella is a legal duty; the monitoring frequencies are official guidance (HSE's HSG274 Part 2), tuned by your own risk assessment. It recommends monthly temperature checks at your sentinel outlets — hot water reaching at least 50°C within a minute, cold below 20°C within two — plus the calorifier flow at around 60°C and its return at 50°C or more. Source: HSE, HSG274 Part 2.

Set it up in Angel Hub

1. Open Checklists → New checklist template.
2. Name it Monthly water temperatures and change the frequency to monthly.
3. Add the items below — name each sentinel outlet from your risk assessment in its own item, so nothing gets skipped.
4. Assign it to maintenance and save.

From now on it appears every month by itself, every reading is logged with who took it and when, and a missed month is visible at a glance.

What to put in it

• At each hot sentinel outlet: run for one minute — 50°C or above? Record the reading
• At each cold sentinel outlet: run for two minutes — below 20°C? Record the reading
• Calorifier flow: around 60°C — record
• Calorifier return: 50°C or above — record
• Any outlet out of range → task or call-out in two taps
• Note anything unusual (unused areas, works in progress)

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What’s expected — Official guidance (HSG274 Part 2) recommends flushing any outlet that hasn't been used for seven days or more — in a hotel, that means the taps and showers in unoccupied guest rooms — every week, so water never sits still in the pipes. The duty to control legionella is law; the weekly frequency is guidance, tuned by your risk assessment. Source: HSE, HSG274 Part 2.

Set it up in Angel Hub

1. Open Checklists → New checklist template.
2. Name it Weekly flush — unused rooms and outlets. New templates already repeat weekly, so there's nothing to configure.
3. Add the items below and assign it to housekeeping or maintenance.

From now on it appears every week by itself, and the log shows exactly which rooms were flushed, by whom, when.

What to put in it

• List this week's rooms and outlets unused for 7+ days (from your occupancy sheet)
• In each room: run the hot and cold taps and the shower until the water runs through
• Flush the toilet
• Tick each room off as done, noting the room number
• Any outlet that won't run clear or won't shut off → task or call-out in two taps
• Record the full list of rooms covered this week

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What’s expected — Official guidance (HSG274 Part 2) recommends dismantling, cleaning and descaling showerheads and hoses every quarter. The duty to control legionella is law; the quarterly frequency is guidance, tuned by your risk assessment. Source: HSE, HSG274 Part 2.

Set it up in Angel Hub

1. Open Checklists → New checklist template.
2. Name it Quarterly showerhead clean & descale and change the frequency to quarterly.
3. Add the items below and assign it to maintenance or housekeeping.

From now on it appears every quarter by itself, and the log shows which rooms were done and when — no January panic over whether autumn happened.

What to put in it

• Work through rooms in a set order (note where this quarter starts)
• Remove each showerhead and hose
• Clean and descale both
• Inspect condition — anything worn or perished → replacement task in two taps
• Refit and run the shower through
• Record the rooms completed this quarter

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What’s expected — Official guidance (HSG282) sets the routine for spa pools and hot tubs: daily checks of water clarity, pH and disinfectant at opening and then every two hours (chlorine 3–5 mg/l or bromine 4–6 mg/l), with the waterline cleaned at close; weekly cleaning of accessible pipework and jets; monthly microbiological testing; quarterly legionella sampling; and a full water change when total bathers reach 100 × the pool's capacity in m³. Hotel-bedroom hot tubs run a lighter regime, drained between lettings. The duty to control the risk is law; the frequencies are guidance. Source: HSE, HSG282.

Set it up in Angel Hub

1. Open Checklists → New checklist template, name it Spa pool — daily regime, and set the frequency to daily.
2. Create a second template, Spa pool — weekly jets & pipework clean, on the weekly default.
3. Open Compliance → Add record for the monthly microbiological tests and the quarterly legionella samples, results attached, via your contractor in Contractors.

From now on the daily readings log themselves with who and when, the weekly clean can't be skipped invisibly, and the sampling results build into a record an inspector can read in one sitting.

What to put in it

The daily checklist:

• Opening: water clarity, disinfectant reading (chlorine 3–5 mg/l / bromine 4–6 mg/l), pH — record all three
• Re-check readings every two hours — record each round
• Track bather numbers toward the water-change point
• Close: clean the waterline
• Any reading out of range → act, and raise a task in two taps

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What’s expected — Only if you're not on mains water (boreholes, springs — country-house territory). The law puts the local authority in charge: they risk-assess your supply at least every five years and monitor it with regular sampling — one to four Group A samples a year by volume, plus a full annual Group B suite. Your duties are to cooperate and to fix what they find. Source: legislation.gov.uk, Private Water Supplies (England) Regulations 2016.

Set it up in Angel Hub

1. Open Compliance → Add record for the local authority's risk assessment, with its five-year review date.
2. Add a record per sampling visit, results attached.
3. Any remedial the LA requires → a task with an owner and deadline.

From now on every visit, result and fix is on record — one continuous history instead of letters in a drawer.

What to put in it

• The LA risk assessment: date, findings, five-year review date
• Each sampling visit: date, parameters, result letters attached
• Remedial works: what, who, done when

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What’s expected — If you're on mains water (the norm), wholesomeness at the tap is the water company's statutory duty — there is no routine tap-water test for you to buy, whatever a salesman says. Your legal duties are system-side only: compliant fittings and backflow prevention under the Water Fittings Regulations, and legionella control — covered by its own guides. Source: DWI, roles and responsibilities.

Set it up in Angel Hub

1. Nothing — there's genuinely nothing to schedule for tap-water quality on a mains supply, and this page exists to say so.
2. Make sure your legionella routine is running — that's the system-side duty that's real: the register, monthly temperatures, weekly flushing.
3. When plumbing work happens, have the contractor confirm fittings compliance and keep that note with the job's call-out.

From now on: nothing extra appears on any clock — which is exactly right.

What to put in it

Nothing. If someone offers you a "tap water testing service" for a mains-fed hotel, the polite answer is that the water company already holds that duty.

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What’s expected — The law says keep your electrical installation safe — a continuing duty with no fixed testing interval. Professional guidance (the IET) recommends an EICR at most every five years for hotels, and much shorter cycles for harsh areas — kitchens and pool plant around one year. Source: IET, BS 7671 wiring regulations.

Set it up in Angel Hub

1. Open Compliance → Add record for the EICR: certificate attached, next one due within five years.
2. If your risk assessment calls for it, add a separate shorter-cycle record for kitchens or pool plant.
3. Anything the report flags → tasks or call-outs with owners.

From now on the five-year clock runs itself, the harsh-area cycle runs its own, and remedials become jobs instead of appendix items.

What to put in it

• Certificate date, contractor, and the report file
• Next due date (five years or your shorter cycle)
• Items the report flagged, each as a task
• Which areas are on the shorter cycle, and why

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What’s expected — The law says keep work equipment safe. HSE says explicitly that portable appliance testing is not a legal requirement, and not legally annual — the most repeated compliance myth in the trade. Official guidance is a risk-based regime: user checks, formal visual inspections, and combined tests at intervals set by equipment type and use — roughly 12-monthly is common practice for Class I kitchen and housekeeping appliances, longer for double-insulated office kit. Source: HSE, PAT FAQ.

Set it up in Angel Hub

1. Open Assets → Add asset for your appliances (or import your PAT contractor's list), grouped by type and use.
2. Give each group the schedule your risk actually calls for — kitchen kit on a tight cycle, the office printer on a relaxed one.
3. A failed item → out of service and a task, in two taps.

From now on every appliance shows its test status and next due date, and you're paying for the testing your risk needs — not the myth.

What to put in it

• Each appliance: what and where, type and use
• Last test date and result
• Next due, on your own risk-based schedule
• The habit that matters most: staff report damaged leads and plugs as tasks the moment they see them

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What’s expected — The law requires a documented, HACCP-based food safety management system, with chilled food held at 8°C or below and hot holding at 63°C or above. The FSA's Safer Food, Better Business pack — with its daily diary of opening and closing checks — is the accepted route for small caterers; the daily rhythm is official guidance rather than a statutory frequency. Source: gov.uk, Safer Food Better Business.

Set it up in Angel Hub

1. Open Checklists → New checklist template, name it Kitchen opening checks, and set the frequency to daily.
2. Create Kitchen closing checks the same way.
3. Add the items below; assign both to the kitchen team.
4. Keep your food safety management system in Knowledge Base — create it with New document, so it lives where the team already looks things up.

From now on both checklists appear every day by themselves, every fridge reading is logged with who and when, and the diary the EHO asks for has been writing itself.

What to put in it

Opening:

• Every fridge and freezer within range (chilled at 8°C or below in England) — record each reading
• Probe calibration check
• Staff fit for work, kitchen clean from close

Closing:

• Fridge and freezer readings again — record
• Hot holding through service was at 63°C or above
• Cleaning done; issues → tasks in two taps
• Anything unusual noted for the diary

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What’s expected — The law requires every food business to register with the local authority before trading — official guidance says at least 28 days before opening. It's free and can't be refused. A change of operator or premises needs a new registration, and you must keep the authority's information up to date. Source: gov.uk, food business registration.

Set it up in Angel Hub

1. Open Compliance → Add record: your registration, with the authority, date, and confirmation attached.
2. Note the change triggers on the record: new operator or new premises means a new registration, not an edit.

From now on the proof is one tap away when the EHO asks, and whoever takes over the business one day inherits the warning that they must re-register.

What to put in it

• Local authority and registration date
• The confirmation, attached
• The triggers: change of operator → new registration; change of premises → new registration; other details → keep the LA updated

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What’s expected — In England, displaying your rating sticker is voluntary and encouraged, not required. If you have heard flatly that display is the law, that is Wales and Northern Ireland, where it is — one of the clearest places this page's England-only scope matters. Watch this space: mandatory display in England is being worked on, earliest 2027–28. Source: gov.uk, FHRS guidance for businesses.

Set it up in Angel Hub

1. Open Compliance → Add record: your current rating and inspection date.
2. If you're chasing a better score, track the reinspection request on the same record.

From now on the rating, its date and the paperwork live in one place — ready for the next inspection or a franchise audit.

What to put in it

• Current rating and inspection date
• Where the sticker is displayed (voluntary in England, but good practice)
• Reinspection request, if in flight

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What’s expected — The law requires food packed on site before order — grab-and-go sandwiches, minibar items you pack — to carry a full ingredient label with the 14 allergens emphasised (Natasha's Law). For loose and made-to-order food, allergen information must be provided, written or spoken, with clear signposting. FSA best practice (March 2025): written allergen information always available without asking, plus a conversation. Source: gov.uk, allergen labelling for PPDS food.

Set it up in Angel Hub

1. Build your allergen matrix — every dish against the 14 allergens — and keep it as a living document in Knowledge Base (New document), so the whole team finds one current version, never a stale printout.
2. Make "update the allergen matrix" a standing task on every menu change, so the matrix can never trail the menu.
3. Record allergen training per staff member in Training — the Training records view shows who's current and who's due.

From now on the matrix is one tap away at the pass, it moves when the menu moves, and training gaps are visible before they matter.

What to put in it

• The matrix: dishes down the side, the 14 allergens across the top
• Who last updated it, and when
• A labelling check for anything packed on site (PPDS): full ingredients, allergens emphasised
• Training records for everyone who takes an order or plates a dish

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What’s expected — The law requires suitable and sufficient risk assessments of your work activities — written down if you employ five or more people — reviewed when they're no longer valid or after significant change; an annual sweep is guidance, not statute. With five or more staff the law also requires a written health & safety policy, and every employer must display the H&S law poster or give each worker the equivalent leaflet. Source: HSE, risk assessment.

Set it up in Angel Hub

1. Open Safety → New document for each assessment — start with your biggest everyday risks and add from there.
2. Give each one a review cycle and the manager's sign-off.
3. File the written H&S policy as its own Safety document, signed.
4. Turn every "further action" into a task with an owner and a date.

From now on every assessment lives with its review date and sign-off, overdue reviews are visible at a glance, and new starters can be shown exactly where everything is.

What to put in it

Each assessment's sections:

• The activity or area being assessed
• Who could be harmed, and how
• What you already do to control the risk
• What more needs doing — each item straight into a task
• Who assessed it, and when
• Review date, and what would trigger an early one

A practical starter set for a hotel: manual handling, slips and trips, kitchen work, cleaning chemicals (see the COSHH guide), lone working, and maintenance work.

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What’s expected — The law requires employers' liability insurance of at least £5m per occurrence from an authorised insurer, with the certificate displayed where employees can easily see it (electronic is fine if accessible), and produced to inspectors on demand. Being uninsured risks up to £2,500 per day. Source: HSE, HSE40.

Set it up in Angel Hub

1. Open Compliance → Add record: the policy, certificate attached, renewal date set.
2. Note on the record where the certificate is displayed for staff.

From now on the renewal counts down in plain sight, and the certificate is one tap away when an inspector asks.

What to put in it

• Insurer, policy number, cover amount (at least £5m)
• The certificate, attached
• Renewal date
• Where staff can see it

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What’s expected — The law requires certain work-related incidents to be reported to HSE: deaths and specified injuries to workers (notify without delay, written report within 10 days), injuries keeping someone off work more than seven days (within 15 days), guests killed or taken directly to hospital for treatment, listed occupational diseases, and dangerous occurrences. One relief: for dangerous gas fittings, the reporting duty sits with the Gas Safe engineer, not with you. Source: HSE, when to report.

Set it up in Angel Hub

1. Open Safety and use incident reporting to log every accident and near-miss as it happens — any team member can, from a phone.
2. Tick the RIDDOR flag on anything that may be reportable — the record then stands out from the routine entries.
3. Make the report to HSE within the deadline for its type, and note the reference on the incident record.
4. Turn what the incident revealed into tasks — the broken step gets fixed, not just written up.

From now on there's one incident log for the whole site, every entry stamped with who and when, and the RIDDOR-flagged ones impossible to lose among the paper cuts.

What to put in it

Each incident record:

• What happened, when and where
• Who was involved — worker or guest — and the injury
• Witnesses
• What was done immediately
• The RIDDOR flag if it's a death, specified injury, over-7-day absence, a guest taken directly to hospital, or a dangerous occurrence
• Follow-up actions, each as a task with an owner

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What’s expected — The law requires "adequate and appropriate" first-aid equipment, facilities and people. Everything numeric is official guidance: base your provision on a needs assessment, stock kits to the British Standard (BS 8599-1), and keep first-aiders qualified — certificates last three years, with an annual half-day refresher strongly recommended. Source: HSE, first aid.

Set it up in Angel Hub

1. Open Safety → New document and file your first-aid needs assessment — how many first-aiders and kits your site needs, and why.
2. Open Checklists → New checklist template, name it Monthly first-aid kit check, and change the frequency to monthly.
3. In Training, create the first-aid course with New course and record each first-aider's certificate — the Training records view shows everyone as Valid until, Due soon or Expired.

From now on the kit check appears every month by itself, and an expiring certificate shows as Due soon long before it lapses.

What to put in it

The monthly kit check:

• Check each kit's contents against the list in its lid (BS 8599-1)
• Replace anything used or out of date
• Kit locations signed, and known to the team on shift
• Eyewash and any extras from your needs assessment present
• Anything missing → task in two taps
• Record which kits were checked

And in Training: who your first-aiders are, which course they hold, and each certificate's renewal date.

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What’s expected — The law requires an assessment before staff work with hazardous substances — housekeeping and kitchen chemicals squarely count — recorded if you employ five or more people, and reviewed regularly and immediately if it's no longer valid. Informing and training your staff is a legal duty too; a fixed annual review is guidance. Source: HSE, COSHH assessment.

Set it up in Angel Hub

1. Open Safety → New document for each chemical or product group — COSHH assessments are a built-in document type.
2. Work from the supplier's safety data sheet: put its key hazards and first-aid steps into the assessment.
3. Set the review cycle and the manager's sign-off.
4. Record chemical-handling training per staff member in Training, so renewals surface as "Due soon".

From now on every substance in the cupboard has a signed assessment with a review date, and training gaps show themselves before an inspector asks.

What to put in it

Each assessment's sections:

• Product and supplier
• The hazard (what the data sheet says)
• Who's exposed, and how (dilution, spraying, soaking)
• Controls: dilution rates, gloves and PPE, ventilation, storage
• What to do on a spill or splash — first-aid steps from the data sheet
• Training needed before use
• Assessor, date, review date

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What’s expected — With ten or more employees the law requires an accident book, with entries kept at least three years — and data-protection law requires completed entries stored so one person's details aren't visible to the next person who opens the book. It's best practice for everyone, regardless of size. Source: legislation.gov.uk, Social Security (Claims and Payments) Regulations 1979, reg 25.

Set it up in Angel Hub

1. Use Safety incident reporting as your accident book — a digital record satisfies the duty, and each entry is private by design.
2. Log every accident as it happens; add the RIDDOR flag when it may be reportable (see the RIDDOR guide).

From now on every entry is stamped with who and when, kept for the three-year retention, and nobody flips through other people's injuries to write up their own.

What to put in it

Each entry:

• Who was hurt, what happened, when and where
• What was done
• The RIDDOR flag where it applies
• Follow-up → tasks

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What’s expected — The law requires licensed waste carriers only, with waste transfer notes kept for two years. And since 31 March 2025, English workplaces with ten or more full-time-equivalent staff must separate dry recyclables, food waste (however little), and general waste. Source: gov.uk, Simpler Recycling.

Set it up in Angel Hub

1. Open Compliance → Add record for each waste carrier: licence checked, with a periodic re-check date.
2. Keep transfer notes attached to a record so the two-year retention takes care of itself.
3. Open Checklists → New checklist template for a segregation spot-check (monthly works well) — are the right things in the right bins?

From now on the paperwork an inspector asks for is one tap away, and the bins get a regular audited glance instead of wishful thinking.

What to put in it

• Each carrier: licence number, checked when, next check
• Transfer notes, attached as they arrive
• The spot-check: recycling uncontaminated, food waste separated, general waste only what's left; problems → task in two taps

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What’s expected — The law requires almost every hotel to pay the annual ICO data-protection fee — CCTV for crime prevention removes the common exemptions. Tiers: £52 (turnover up to £632k or up to 10 staff), £78, or £3,763 for the largest. You also need privacy notices, a lawful basis for what you hold, and CCTV signage. Source: ICO, data protection fee.

Set it up in Angel Hub

1. Open Compliance → Add record: the ICO fee, your tier noted, renewal date set.
2. Add "CCTV signage present and legible" to an existing monthly walk-round checklist.

From now on the fee renews on a visible clock, and the signage gets checked with everything else.

What to put in it

• Registration reference and tier (with why — turnover or headcount)
• Renewal date
• Where your privacy notice lives; where CCTV signs are posted

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What’s expected — The law: the annual fee (£70–£350 by band) is due on the grant anniversary, and non-payment suspends the licence. You need a designated premises supervisor holding a personal licence, every sale authorised by a personal licence holder, and the mandatory conditions met: an age-verification policy, free tap water, smaller measures offered and customers made aware, no irresponsible promotions — with the licence summary displayed. Challenge 21/25 is the standard way to run age checks (guidance). Source: gov.uk, alcohol licensing.

Set it up in Angel Hub

1. Open Compliance → Add record: the annual fee, due on your grant anniversary — the single highest-value reminder in the module, because missing it suspends the licence.
2. Add a record per personal licence holder, including the DPS.
3. Record age-verification training per staff member in Training.

From now on the anniversary can't slip past, every personal licence is on file, and the bar team's training is visible.

What to put in it

• The premises licence: grant anniversary, fee band, licence summary displayed where
• Each personal licence: holder, number, the DPS marked
• The mandatory conditions as your bar's standing rules: age-verification policy (Challenge 21/25), free tap water, smaller measures offered and advertised
• Age-verification training records in Training

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What’s expected — Playing recorded or live music, radio or TV audibly anywhere on site — bar, restaurant, lobby, staff areas, and hotel bedrooms by tariff — needs TheMusicLicence (PPL PRS), renewed annually and underpinned by copyright law. No music means no licence needed. Source: PPL PRS, TheMusicLicence.

Set it up in Angel Hub

1. Open Compliance → Add record: the licence, what's covered noted, renewal date set.

From now on the renewal counts down, and the answer to "are we covered for the lobby?" is on the record, not in someone's memory.

What to put in it

• Licence reference and renewal date
• Which areas and uses it covers (bar, restaurant, lobby, staff areas, bedrooms if applicable)

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What’s expected — The law fixes bar measures: gin, rum, vodka and whisky in 25ml or 35ml only — one standard per premises, with a notice stating which; still wine by the glass in 125ml or 175ml (and multiples); fortified wine in 50ml or 70ml; draught beer and cider in ⅓, ½ or ⅔ pint and multiples of a half — all through stamped or approved measuring equipment. Source: gov.uk, specified quantities.

Set it up in Angel Hub

1. Write the bar SOP — your chosen spirit standard, the wine and beer measures, and the required notice — and keep it in Knowledge Base (New document), where the bar team can find it.
2. Open Compliance → Add record for your measuring equipment's verification (stamped/approved), so there's a dated answer when trading standards visit.
3. Add a measures item to an existing bar checklist: notice displayed, correct measures in use, equipment stamped.

From now on new bar staff learn the house standard from the SOP, and the equipment's status is on record.

What to put in it

• The house spirit standard: 25ml or 35ml — one, stated on the notice
• Wine: 125ml/175ml; fortified: 50ml/70ml; draught: ⅓, ½, ⅔ pint + halves
• Where the notice is displayed
• Equipment verification: what, checked when

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